To use a custom subdomain like trips.yourdomain.com for your Oasis account, you will need to add an A record through your domain host and notify Oasis Support. This replaces the default Oasis link of yourdomain.myoasisapp.com with a custom , client-facing URL. This subdomain becomes the web-based link your clients will see when viewing their trip itineraries and confirmations. It allows you to brand your public-facing pages with a professional, client-facing URL that matches your business. 

This guide includes everything you need, whether your DNS provider uses short subdomain input like trips or requires the full subdomain such as trips.yourdomain.com. It also explains what to do once your record is saved.

Before You Start

You will need the following:

• Access to your domain registrar or DNS host

• The subdomain you want to use (examples: trips, bookings, itineraries)

• The IP address to point to: 74.124.194.40

Step 1: Understand the Two Methods

Different DNS providers expect different input when you create an A record. Only one of the two formats below will apply to you. Your DNS host will determine which one is required.

Subdomain Only Format

Most providers use this format. You only need to enter the subdomain label, such as trips. The system automatically appends your root domain when saving the record.

Example:

• Host or Name: trips

• Points to: 74.124.194.40

• Result: trips.yourdomain.com

Used by

GoDaddy, Google Domains, Namecheap, Hover, Squarespace, Wix, SiteGround, DreamHost, Bluehost, Hostinger, Weebly, Shopify, IONOS by 1&1, Network Solutions, Zoho, Porkbun, Dynadot, Gandi, Square, BigCommerce, Web.com 

Full Subdomain Format

Some providers require the full subdomain to be entered manually. You will need to enter the entire value like trips.yourdomain.com into the Host or Name field.

Example:

• Host or Name: trips.yourdomain.com

• Points to: 74.124.194.40

• Result: trips.yourdomain.com

Used by

cPanel, WHM, HostGator, InMotion Hosting, A2 Hosting, GreenGeeks, DigitalOcean DNS, Amazon Route 53, Linode DNS Manager, Plesk, Cloudways, Vultr DNS, DreamHost VPS, OVHcloud, Hetzner DNS Console, Bluehost VPS, Kamatera DNS, BIND, Custom nameservers, Private DNS setups 

Step 2: Add the A Record in Your DNS Provider

Once you know which format applies, log in to your DNS host and follow the general steps below.

1. Log in to your domain registrar or DNS dashboard

2. Select the domain you want to use

3. Find the DNS Management or Zone File section

4. Click Add Record or Create New Record

5. Set the Type to A

6. Enter your subdomain in the correct format (either trips or trips.yourdomain.com)

7. Enter 74.124.194.40 as the Points to or Value

8. Set TTL to 1 hour or leave the default

9. Save the record

Step 3: Check for Provider-Specific Details

While most DNS providers follow a similar flow, some platforms use different labels, require the full subdomain instead of just the subdomain label, or have additional settings that need to be adjusted. Use the guide below to confirm what is required based on your DNS provider.

GoDaddy

• Enter only the subdomain, such as trips, in the Host field

• Your root domain is automatically appended

• Confirm that no other A or CNAME records exist using the same Host value

• Save the record and wait for the update to propagate

Cloudflare

• Enter only the subdomain, such as trips, in the Name field

• After saving the record, turn off proxying by clicking the orange cloud icon so it turns gray

• Proxying must be disabled or the SSL certificate will not be applied correctly

• DNS-only mode is required for the Oasis setup to succeed

cPanel

• Enter the full subdomain, such as trips.yourdomain.com, in the Name field

• Be sure you are editing the correct DNS Zone for the domain connected to your account

• If the domain is an add-on, parked, or part of a multi-site setup, confirm which zone applies before editing

• Save the record and confirm it appears in the DNS record list

WHM (Web Host Manager)

• Enter the full subdomain, such as trips.yourdomain.com, in the Name field

• If the domain is being managed across multiple accounts or packages, check the correct zone file before editing

• After adding the record, reload the page to confirm it saved correctly

• WHM systems may not auto-validate DNS entries, so manual review is important

Namecheap

• Enter only the subdomain, such as trips, in the Host field

• Use the A record type and enter 74.124.194.40 in the Value field

• TTL can remain set to automatic or be changed to 1 hour

• Save the changes and verify that no conflicting records exist for the same Host value

Squarespace

• Enter only the subdomain, such as trips, in the Host or Name field

• This applies only if you purchased your domain directly through Squarespace

• If your domain is connected from another registrar, log in to that registrar to edit the DNS records there

• Save the record in Squarespace and confirm it appears in the record list

DigitalOcean DNS

1. Enter the full subdomain, such as trips.yourdomain.com, in the Name field

2. Use the A record type and enter 74.124.194.40 in the IP address field

3. Save the record and check the DNS zone to confirm the update was applied

4. Propagation may take a few minutes to a few hours depending on TTL settings

Amazon Route 53

• Enter the full subdomain, such as trips.yourdomain.com, in the Record name field

• Set the record type to A (IPv4 address)

• Enter 74.124.194.40 in the Value field

• If routing policies are being used, select Simple routing unless you have a custom configuration in place

• Save the record and verify that it appears in the hosted zone record list

Step 4: Notify Oasis Support

After saving your DNS record, you must email support@myoasisapp.com with the exact subdomain you configured. Nothing will be connected until this step is completed.

What Oasis Will Do

Once we receive your subdomain, our team will complete the following:

• Link the subdomain to your account

• Issue an SSL certificate for secure access

• Verify that everything is connected and working

We will follow up with a confirmation once your domain is live. Most DNS changes take effect within a few hours, but in some cases it may take up to 48 hours to fully update across all locations.

And that's how to Create a Custom URL via A Record on the Oasis Travel Platform! 

We hope you found this guide helpful. If you need additional help or want to share your thoughts, reach out at support@myoasisapp.com. We love hearing from you and are always here to help.